NZ472, NZ497, NZ514
Our aim is provide our community with a fast medical response 

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Donations are always welcome. There is a
PayPal donation button at the bottom of this page or ring Tim on 07836-744844
You can also write to us at Stalham & Smallburgh First Responders, The Haywain, Happisburgh. NR12 0RU


Review of 2019

During 2019 our Responders volunteered on call for a record 11,509 hours. This also includes a monthly high for December of 1620 hours. What a fantastic commitment! We have managed to arrive on scene within a few minutes of the 999 calls. The average waiting time for a Double Staffed Ambulance to arrive after one of our Responders, reduced from 28 minutes in 2018 to 21 minutes in 2019, although the longest waiting time was still more than 2 hours.

The group has been up-skilled by EEAST to attend Falls incidents and with funds raised over the last couple of months we have four Raizer 2, lifting chairs in operation already. We are looking forward to further skills enhancement in 2020. Welcome to the new volunteers for training this year and we look forward to them joining the group. We have continued to offer help outside our normal geographical area of operation when no other ambulance assets or First Responders are available.

Thank you to everyone who has donated individually, as well as councils and grunt funding bodies. Thanks also to the staff and crews. The data analysis for the full year is shown below.

Tim Thirst; Group Coordinator

Meet the Team

Other News Stories

Review of 2018

Beast from the East

Review of 2017

July 2017 A Win In The Lottery of Life

18th August 2016 Queens Award Presentation

27th February 2015 Group Celebrates 10 Years

July 2014 New First Responder Uniform approved by EEAST

27th May 2014 Thank You Stalham Crafts & Hobbies

10th May 2014 Award for Tim Thirst

20th May 2014 Safety Training at Neatishead Pre-School

Who Are We ?

We are a group of volunteers who respond to emergency calls in the area where we live or work on behalf of the East of England Ambulance Service. Our aim is to reach a potential life threatening emergency in the first vital minutes before the Ambulance crew arrive on scene.

Community First Responders are dispatched to the patient by Ambulance Control to an area where the ambulance cannot realistically reach the collapsed patient within the first 8 minutes. Our purpose is to try to make a difference in our community, helping to stabilise the collapsed patient and, in doing so, help to keep the patient alive until the arrival of the more highly skilled Ambulance crew, who are trained to undertake further life saving techniques.

If the Ambulance Service can send a Community First Responder who is trained in basic life support, the use of a defibrillator and in administering oxygen to the collapsed patient within three to four minutes, the patientís chances of survival will increase by 10% for every minute that the Community First Responder is there prior to the arrival of the Ambulance crew.


One of our First Responders, Dr. Tim Thirst, is a business efficiency consultant who has worked with the emergency services for thirty years. As a result of poor ambulance response times which became apparent in 2010 he was asked by Norman Lamb MP to prepare a report which is entitled "Best Practice in the use of First Responders in the UK". 

Dr. Anthony Marsh, CEO of the West Midlands Ambulance Service, was asked by the Department of Health, to review the operation of the East of England Ambulance Service. In his report he endorsed the recommendations by Dr. Thirst and encouraged its full implementation. 

The report can be read here: "Best Practice in the use of First Responders in the UK"

If you would like to train as a First Responder, please email us your details, or ring Tim on 07836-744844 and we will give you more information.

The Stalham & Smallburgh Group cover the seaside villages of Bacton, Walcott, Happisburgh, Eccles, Sea Palling, Waxham & Horsey; the inland villages of Hempstead, Ingham, Lessingham, East Ruston, Ridlington, Witton, Crostwight, Honing, Worstead, Smallburgh, Swanton Abbot, Tunstead, Beeston and Ashmanhaugh; as well as the Norfolk Broads villages of Hickling, Catfield, Potter Heigham, Sutton, Dilham, Wayford, Irstead, Neatishead, Barton Turf and the town of Stalham. 

(coverage map)

We receive no funding from the ambulance service. 
If you would like to make a donation to help us, you can do so securely, by clicking the Donate button below.
Thank you

If you would like to donate a specific piece of equipment please click here to view our Wish List

Click Here for Links to other Norfolk First Responder Groups

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